Store Terms
Returns and Exchanges:
What is your return/exchange policy?
When Junees.com receives merchandise within 14 days of the original receipt, Junees.com will be happy to offer a full refund for the original purchase price. Any returned merchandise received within 15–30 days of the original receipt will be issued a web credit. No returns will be accepted after 30 days. Returns will only be accepted for merchandise that has not been, or does not appear to have been, worn, altered or washed. All merchandise must be returned with the original receipt, the original packing slip, as well as the return & exchange form.
Your return will be processed within 7–10 business days upon receipt of the items to our warehouse. The refund will be applied to the original credit card used to make the purchase, or, as mentioned above, a web credit will be issued. Please be aware that some banks will often take up to 2 billing periods before refunds will appear on your credit card statement.
Please Note: Shipping and Handling charges are always non-refundable. The customer is responsible for all shipping costs.
How can I make a return or an exchange?
You simply fill out a Return & Exchange Form and return it with the merchandise, original receipt, and original packing slip to:
Junees.com295A Avenue 0
Brooklyn, NY 11223
If I buy an item online, can I exchange it to a store?
Junees.com is happy to exchange at any original Junee store. You can exchange your items to any of the following convenient locations.
- Junee 1: 4622 18 Avenue, Brooklyn, NY 11204
- Junee 2: 1313 Avenue J, Brooklyn, NY 11230
- Junee 3: 396 Central Avenue, Lawrence, NY 11559
Please refer to our exchange policy procedures in order to make sure you include all necessary items for a convenient exchange. When returning an item in the mail, it is advisable to return your items in an insured, traceable method to guarantee a safe delivery. Junees.com does not accept responsibility for any item(s) lost in the mail. We do not accept COD deliveries.
Can I cancel my order?
Junees.com will allow orders to be cancelled within 12 hours of placing an original order. There will be no refunds of shipping and handling charges for orders cancelled after 12 hours.
Foreign Orders
Since they have to go through US Customs on their return, we do not exchange or credit goods shipped out of USA. For all international orders, shipping prices will be determined and a representative will contact you with the cost.